Are rods included with the purchase of a tapestry?
No, rods are sold separately.
Can a tapestry be made into a size not shown?
Tapestries only come in the size(s) shown with the exception of our exclusives, which can typically be made into any size.
USA Woven Tapestries:
These are made-to-order in North Carolina, USA. Production times range. Typically they are produced and shipped within 3-10 business days. Occasionally it can take longer, such as 2-4 weeks.
European Woven Tapestries:
The majority are in stock and ship within 5 business days from our USA warehouse. If not in stock, the tapestry will be brought in from Europe, which typically takes 2-4 weeks. Occasionally it can take longer.
Please Keep in Mind:
Listed shipping times are typical, but delays occur occasionally for a variety of reasons. We truly appreciate your patience when this happens! Tracking numbers are emailed as items ship.
Very pretty, did not come with a backing, however. I also had to add some pouches for weighted rods on the bottom (to keep it hanging properly.) All in all a very nice purchase. Customer service was excellent.
We ordered a Monet tapestry. It was stunningly beautiful. And the company makes it so easy to order, including the shipping. The owner of the company is gracious and helpful with decisions, and the on-line process is amazingly "user-friendly." What an "all-around" joyful experience in an otherwise chaotic world. **** *
Tapestry is beautiful. Customer service was remarkable - emails were answered at all hours of the day and night without delay (not a Chat bot). Tapestry arrived before I knew it. Highly recommended (the only problem was that the tapestry needs to be ironed when it comes out of the box or put on a steam cycle in the dryer - they tell you how best to do it).
Excellent quality. Company stood behind the product and timely communicated production timeline.
Beautiful tapestry that brightened our room. Well made. Any concerns or questions were promptly and fully answered by Michael. Good customer service. Would use the company again.