USA Woven Tapestries:
These are made-to-order in North Carolina, USA. Production times range. Typically they are produced and shipped within 3-10 business days. Occasionally it can take longer, such as 2-4 weeks.
European Woven Tapestries:
The majority are in stock and ship within 5 business days from our USA warehouse. If not in stock, the tapestry will be brought in from Europe, which typically takes 2-4 weeks. Occasionally it can take longer.
Please Keep in Mind:
Listed shipping times are typical, but delays occur occasionally for a variety of reasons. We truly appreciate your patience when this happens! Tracking numbers are emailed as items ship.
The quality of the tapestry was very good for the price but the color tones of the oringnal picture had been changed to reflect the black and gray tones of current decorating colors . I preferred to stay with the cream and brown tones and was very disappointed to find that such a beautiful scene had been recolored to the point that even the frame part of the picture was such an ugly blackish brown instead of the original golds it was meant to represent. On the other hand dealing with Quality Tapestry was exceptionally easy and straight forward , they were very responsive to phone calls and e-mails. Would not hesitate to use them again if the right colors for me in a tapestry could be found.
Hello Mary, I am sorry that the colors seemed off in the tapestry you received. I have just emailed a pre-paid return label to you. I appreciate your kind words about dealing with our company. We will issue a full refund as soon as your tapestry is received back.
We absolutely love our Amalfi Coast tapestry, it is even better in real life. The quality is superb. Thanks to Michael for his assistance and for delivering exceptional customer service.
Love our new tapestry, great customer service, my second order with this company and would order again... Thank you ***